I just went back and reviewed the materials from Helene Blower's webcast, Web 2.0: What Library Managers Need to Know, to refresh my memory. Here at RCPL we watched it in our all-staff meeting via the archive around a week after the live webcast.
I think the thing I appreciate most about Helene's approach to Web 2.0 in libraries is that she really does see the need to infuse the learning process with a sense of playfulness and exploration. The concept of creating a "learning blog" is especially brilliant -- it makes the whole process seem a lot less like a classroom and more like a test drive.
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